Dropbox Update is a process that makes sure the Dropbox desktop application is running the latest version. Dropbox Update is installed alongside the Dropbox desktop application on Mac computers running a supported macOS. Specifically, Dropbox Update:
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Note: A similar process is available on Windows computers with the Dropbox desktop application installed.
How does Dropbox Update work?
Dropbox Update periodically checks to see if your computer is on the latest version of Dropbox. If your computer is using an older version, the new version of the desktop app is available the next time you start the app.
Can I uninstall Dropbox Update?
Dropbox Update must be installed on any compatible computer (OS X 10.7 or later) that has the Dropbox application installed. Dropbox Update keeps the desktop application on your computer on the current version and helps keep your desktop application running.
If you don’t want Dropbox Update to run on your computer, you can uninstall the Dropbox application. You can still access your files on dropbox.com and using the Dropbox mobile apps.
Do I have to be connected to the internet for Dropbox Update to work?
Yes, Dropbox Update requires an internet connection to check if you’re on the latest version of the application.
When does Dropbox Update run?
Dropbox Update doesn’t apply updates to the Dropbox desktop application while you’re interacting with the application. It downloads new versions in the background. Dropbox Update waits until you’re done performing a task before restarting the application to apply the update.
Dropbox Update can run when the Dropbox application is closed, but only to check for version updates. This periodic check is independent from the main Dropbox application. It helps Dropbox fix issues that might occur, even if the Dropbox application is unable to run.
What should I see in the Activity Monitor?
The process for Dropbox Update is called DropboxMacUpdate. There should be no other differences on your computer. Dropbox Update runs in the background and doesn’t affect any program except for the Dropbox application.
Connect more devices to Dropbox Passwords
You can connect any number of devices to your Dropbox Passwords account. To connect a new device, download the app on your new device and sign in. Dropbox Passwords will send notifications to all devices you’ve already connected to Dropbox Passwords to confirm the new device you’re trying to connect.
Install the Dropbox Passwords browser extension
The Dropbox Passwords browser extension suggests strong passwords for your accounts, saves your accounts, and autofills usernames and passwords. It’s available for Firefox, Google Chrome, Microsoft Edge, and Safari.
Note: You must have the Dropbox Passwords app downloaded and open on your computer to use the Dropbox Passwords browser extension.
To install the browser extension:
Your browser will open and prompt you to install the extension.
Turn on autofill in the mobile app
You can turn on autofill in the Dropbox Passwords mobile app to autofill your account usernames and passwords in websites and apps. To do so:
Lock, auto-lock, and unlock the app
On your computer and mobile device, you can set the Dropbox Passwords app to auto-lock. On your computer, you can also manually lock it at any time.
To turn on auto-lock on your computer:
The app will auto-lock after 30 minutes of inactivity or any time the computer is locked.
To lock the app manually, click your avatar (profile picture or initials) and click Lock.
In the mobile app, Dropbox Passwords uses your device’s current, default security feature to unlock your device. Depending on your device and your settings, that could be a PIN, a passcode, facial recognition, fingerprint ID, or other numeric or biometric security features.
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The app will auto-lock after 5 minutes of inactivity or any time the device is locked.
Why you should save your recovery words
When you set up Dropbox Passwords for the first time, you’ll be prompted to save a set of 12 recovery words. If you don’t save your recovery words, you could lose access to your account.
To add an extra layer of security, Dropbox Passwords uses devices you’ve already connected to confirm new devices you want to connect. If you don’t have access to any previously-connected device, Dropbox Passwords will ask for your recovery words, in their original order. If you don’t have them, you can’t sign in to any new devices and you’ll lose access to your Dropbox Passwords account.
View or save your recovery words
You can view or save your recovery words any time from a connected device. (Not just during your initial sign in).
To view or save your recovery words in the Dropbox Passwords desktop app:
If you upgrade or downgrade your Dropbox account
If you upgrade or downgrade your account between Plus, Professional, and Family (the Dropbox plans that offer Dropbox Passwords), you keep access to your Dropbox Passwords account and it stays exactly the same.
If you downgrade your Dropbox account to Basic or upgrade to Dropbox Business, you’ll still be able to export the account usernames and passwords you saved in your Dropbox Passwords account, but you’ll lose access to Dropbox Passwords features, including:
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If you change your account back to Plus, Professional, or Family, you can only reactivate your Dropbox Passwords account with a device you previously connected or your recovery words. Once you do, your account will become active again and all of the information you saved to your account will still be there.
Delete Dropbox Passwords
To delete your Dropbox Passwords account, you have to delete your Dropbox account because the two accounts are linked. Instead, you can remove all of the account information you have saved to Dropbox Passwords (including usernames, passwords, website URLs, and notes).
Reset or delete your Dropbox Passwords account
If you reset your Dropbox Passwords account, all of the account information you saved in Dropbox Passwords (including usernames, passwords, website URLs, and notes) will be permanently deleted from all devices. Your connected devices will disconnect, meaning that the app will still be installed, but you’d need to re-confirm the device from scratch to connect it and sign in again.
To reset in the desktop app:
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To reset in the mobile app:
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December 2020
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